How do you sign off work correspondence? I mainly use best, followed by cheers in less formal emails but after reading this post from Mashable (worth the read) yesterday, I’m rethinking my digital closings.
Does the Thanks email also deserve a rethink? I used to deal with the General Manager of two radio stations on the Sunshine Coast, lovely man, very busy but also very generous with his time. So I was quite surprised when he said that he hated receiving emails that thanked him, whether it was to say thanks for doing something, meeting someone or giving advice. His reasoning was entirely practical though. In his role as a GM in a large radio network, he received a huge amount of emails each day and he lost time reading and deleting thank you emails (that time all added up). It wasn’t that he didn’t appreciate people thanking him, he knew that people were grateful for his time and input but didn’t need it in writing. Sometimes we like a thanks or some kind of acknowledgement that the recipient has read your communication. It’s also an ingrained social politeness which removing, along with the email sign off, can be a hard habit to kick.