Tag Archives: information technology

What is the Learning Innovation Hub?

The Learning Innovation Hub was established in early 2016, after the Learning and Teaching Centre discontinued. The LIH brings to the community many different and diverse skills and resources.

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IT maintenance: 6am – 12pm Sunday 18 December 2016 and 2017 dates

Scheduled IT maintenance is taking place on Sunday 18 December from 6am to 12pm, as follows:

6am – 7.30am
There will be an intermittent outage for up to five minutes in the following buildings, so that network switches can be rebooted to change passwords:
  • 7 Wally’s Walk (E6B)
  • 6 Science Road (E8B)
  • 19 Eastern Road (E11A)
  • 3 Eastern Road (E14B)
6am – 12pm
OneNet Wired, OneNet WiFi, telephones and Cardax access will be unavailable in building 14 First Walk (X5A) while power for the building network switches are redistributed.

Continue reading IT maintenance: 6am – 12pm Sunday 18 December 2016 and 2017 dates

New Office 365 training sessions added

Following on from the success of the September Office 365 training sessions, Microsoft is running additional introduction and intermediate sessions for staff 18-20 October and 15-17 November. The sessions that will take place at 75 Talavera Road are appropriate for those who are new to Office 365 or who would like more in-depth training. You are encouraged to bring your own device, although it is not required.

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System maintenance window – 7.30am – 2pm Sunday 16 October 2016

Scheduled IT maintenance is taking place on Sunday 16 October from 7.30am to 2pm. Work is being undertaken to continue infrastructure upgrades, as a result the following systems and services are impacted:

OneNet and telephones

OneNet WiFi, wired network and telephones will be unavailable in the following buildings:

– 7.30am to 9am – 4 Western Road (W5C)
– 10am to 11.30am – 25 Wally’s Walk (W6B)
– 12.30pm to 2pm – 27 Wally’s Walk (W6D)

Stay informed:
– IT Maintenance Window calendar: http://bit.ly/1Z6zwbX
– Real time notifications for operational status of all IT systems and services:https://itstatus.mq.edu.au
– Twitter for breaking alerts and status updates: @mqu_it
– Contact the IT Service Desk for personalised service: 02 9850 HELP (4357), or email onehelp@mq.edu.au.