The New Zealand Ministry of Education has published a report giving an overview of the literature relating to e-learning in workplaces in New Zealand, Australia, Canada, the United Kingdom and the United States. While the report does not cover provider-based efforts, it does include workplaces in these countries.
Some key findings from this report regarding workplace e-learning are:
- It can provide flexible learning options for employees and allow them to upskill more rapidly.
- The uptake of e-learning in the workplace is increasing.
- Support by managers for e-learning in the workplace (including allocating sufficient time for it) is critical to success.
- Large organisations are more likely to adopt e-learning than small and medium-sized enterprises. Small and medium-sized enterprises can form collaborative networks to share knowledge, resources, and expertise to overcome the cost and relevance barriers they face when implementing e-learning.
- E-learning is most often used in workplaces to supplement traditional delivery.
- E-learning is more effective when people can access it in small ‘chunks’, reflect on it, and then apply it immediately.
- E-learning supports informal learning in the workplace because it makes it easier to codify information and knowledge and make this available to the organisation and its external stakeholders.
- The most common technologies and systems used to support workplace e-learning are learning management systems, video, mobile devices, social networking tools, wikis, weblogs, simulations/virtual reality, CD-ROMs and DVDs.
The report also lists some of the main barriers to implementing e-learning in the workplace.