Planned IT maintenance window – Sunday 19 March 2017

Scheduled system and network maintenance is taking place on Sunday 19 March 2017 from 6am to 5pm. Work is being undertaken to continue infrastructure, network and firewall upgrades, as a result the following systems and services are impacted:

On and off campus access to applications:

7am to 5pm – All university applications will experience intermittent outages that will last between 5 to 10 minutes.

Access off campus to the following systems/services that are hosted off campus will be unaffected during this time:

  • iLearn (except for Echo 360)
  • Gmail
  • mq.edu.au (Tracker)
  • OneHelp

OneNet and telephones:

OneNet WiFi, wired network, telephones and door access will be unavailable in the following buildings:

  • 8am to 10am – 7 Management Drive (E12C)
  • 10am – 12.30am – 6 First Walk (W3A)
  • 30pm to 4pm – 23 Wally’s Walk (W5A)

Stay informed:

  • Check the IT Maintenance Window calendar (http://bit.ly/1Z6zwbX), or subscribe here (http://bit.ly/1mHcX1d) for dates and times of planned Information Technology downtime windows for 2017 .
  • Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
  • Follow @mqu_it on Twitter for breaking alerts and status updates
  • Contact the IT Service Desk on 02 9850 HELP (4357), or email onehelp@mq.edu.au

 

Written by Amy Pilkington

Amy Pilkington

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