IT Maintenance Window This Weekend

Scheduled IT system and network maintenance is taking place on Saturday 3 June and Sunday 4 June, 2017.

Work is being undertaken on Saturday 3 June to make performance improvements to Tracker.

Work on Sunday 4 June will include the ASAM migration and upgrade of the border firewalls. As a result, the following systems and services are impacted:

Saturday 3 June | 9am-3pm

  • Tracker – will be unavailable throughout the maintenance window. 
  • Ask.mq – will be unavailable throughout the maintenance window. 

Sunday 4 June | 9am-6pm

  • ASAM migration – no access on or off campus for Faculty of Medicine and Health Sciences throughout the maintenance window.

Sunday 4 June | 6am-5pm

  • Border Firewall upgrade – users will experience intermittent outages that will last between 5 to 10 minutes to the following student and business applications:

On Campus

  • Australian Access Federation
  • iLearn
  • iShare
  • Library Multisearch
  • Research Databases
  • Surveys
  • Turnitin
  • Virtual Document Exchange
  • eRecruitment
  • OneHelp
  • Project Online
  • Eduroam
  • Gmail – student email (Google Apps)
  • Office 365 – staff email (Microsoft)
  • OneNet WiFi
  • OneNet Wired
  • OneNet Anywhere (VPN)
  • alerts.mq.edu.au
  • mq.edu.au
  • students.mq.edu.au

Off Campus

  • Echo 360
  • iTeach
  • iParticipate
  • iPrint
  • iLab
  • Library Multisearch
  • Research Databases
  • Student 1 (AMIS)
  • Units
  • Unit Readings
  • Virtual Document Exchange
  • Datamart
  • Finance 1 (FMIS)
  • HR Online
  • Invoices
  • Radar.OneForge
  • Source.OneForge
  • Storage
  • Truth
  • WebCentral
  • Wiki
  • Eduroam
  • OneNet Anywhere (VPN)
  • Novell Netware
  • Print Servers
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