iLearn support over the Christmas and New Year period

Ho ho ho and Christmas cheer, the end (of the year) is almost here!

The Christmas season is soon upon us.  Please be aware of
iLearn support during the Christmas/New Year break:

  • iLearn Staff support will be monitored during the Christmas period on concessional days. During this time you should expect your query to have a first response within 24 hours.
  • Should you have a query after hours during the Christmas period (2​4  Dec – ​4 Jan), contact our service provider Netspot for after hours support:

Email: macquarie.moodle.helpdesk@netspot.com.au
Phone: 1 800 664 314

Netspot hours of operation (Eastern Standard Time)
Monday – Friday 8am – 10pm
Saturday – Sunday (and public holidays) 9am – 5pm

On behalf of all of us in the Learning Systems team in the Learning and Teaching Centre, we wish you a safe and happy Christmas and all the best for 2015!

Peace to all