iLearn article

iLearn Drop-in clinic success

Friday 27th Feb, 3pm saw the iLearn Drop-in clinic for Session 1 come to a close.

During the three weeks it ran, we saw a total of 201 staff members come through the doors and a few students too!

We had the usual gamut of questions, from how to set up an iLearn unit for the new session, to creating unit guides, making quizzes, setting up groups and the gradebook.  No question too small, question too big.

One thing I personally love about the drop-in clinics are that they take on a social aspect. Some people I only ever see at the drop-in and it’s like a bi-annual catch up. People generally seem happy (we have a few laughs) and leave feeling relieved after having their iLearn queries or conundrums solved.  What’s also especially rewarding, is hearing people compliment the staff that have helped them.

When can we do it all again?

Mark it in your diary, the drop-in clinic makes a comeback July 13 – 31 in readiness for Session 2.  Also on the horizon is a Gradebook Drop-in clinic for teaching staff towards the end of Session 1, to assist with any questions around the time marks are due.  More details will be posted to Teche closer to the dates.

What if you need support during the Session?

Don’t fear, we provide year round support for staff.  Email ilearn.help@mq.edu.au for anything from a quick question to a meatier one or requesting an appointment with your faculty Educational Designer for iLearn help.  We can also Skype or Google Hangout if you don’t get to campus much (or at all) during business hours.

A big thank you for everyone who came and sought help, we look forward to seeing you again in July.

* A special thank you to all of the rostered staff from the LTC, Arts and Business & Economics who we couldn’t run the clinic without. Also, thank you to the generosity of Human Sciences for letting us use their computer lab.

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